Contact Us

Get in touch

Questions about luggage dimensions, which packing cubes fit which bags, whether a particular carry-on meets a specific airline's restrictions — these are exactly the kinds of questions we're here to answer. We're travellers too, and we'd rather help you get it right before you buy.

Contact details

• Email: hello@roam.com
• Response time: within 24 hours on business days

Roam is an online-only store. We don't have a physical showroom, but all our product pages include detailed dimension specifications, weight measurements, and compatibility notes. If you're trying to figure out whether a specific bag meets your airline's carry-on policy, email us with the airline and we'll check our current data.

Luggage and bag sizing

Airline carry-on restrictions vary and do change. We keep our product specifications up to date and include notes on major UK and European carriers, but if you're travelling on a budget carrier with particularly tight restrictions, it's always worth double-checking directly with the airline. If you need help interpreting a carrier's sizing rules, we're happy to help.

We aim to reply to all messages within 24 hours — usually much sooner.